30-Day Money-Back Guarantee
We love our products and are confident that you will too! That’s why we offer a 30-day return policy. If you're not satisfied with your purchase for any reason, you can return or exchange it within 30 days.
OUR STORY
In 2001, our mother took her first steps into the world of fashion. With love, dedication, and an eye for timeless elegance, she built a brand that grew into a trusted destination for thousands of customers. Her passion lives on in every collection she created.
Now, 25 years later, we proudly celebrate her legacy — a journey shaped by craftsmanship, care, and enduring style.
We grew up surrounded by her creativity and sense of refinement, and today we are honored to continue this family story under the name Claire & James.
With a renewed vision, we remain faithful to the values she established from the very beginning:
warmth, quality, and timeless elegance.
To mark this milestone, we are proud to introduce our 25-Year Anniversary Sale — a celebration of everything that brought us here, and a thank-you to everyone who has been part of our journey.
Claire & James
CUSTOMERS LOVE CLAIRE & JAMES
FREQUENTLY ASKED QUESTIONS
Yes, we offer free premium shipping on all orders. We want to make sure your purchase arrives quickly and safely at no extra cost.
Absolutely! You can return your order within 30 days of receiving it. Items must be unworn, undamaged, and in their original condition. Simply reach out to us through our Contact Page or email us directly at support@claireandjamesboutique.com, and we’ll guide you through the return process.
Once your order has been processed, you will receive a confirmation email with your personal tracking number. You can then track your package anytime through our Order Tracking Page.
Each product includes a detailed size chart to help you pick the best fit. If you’re between two sizes, we recommend going one size up for extra comfort. Still unsure? Our customer support team is happy to assist you.
You can shop safely and securely with the following payment methods:
• Credit Cards (Visa, Mastercard, American Express)
• Apple Pay
• Google Pay
• Shop Pay
Yes, your payment is 100% secure. We use industry-standard SSL encryption to protect your information and ensure a safe checkout process.
Orders are typically processed within 1–3 business days. Delivery times may vary depending on your location and seasonal demand, but you will always receive tracking updates by email.
Our customer support team is always happy to help. You can reach us through the Contact Page or by email at support@claireandjamesboutique.com, We usually reply within 24 hours.
Why You’ll Love the John Waterproof Winter Jacket

Size Chart (Inches)